Shilla Monogram, A new name for an unmapped territory

Year
2019
Client
Hotel Shilla
Timeframe
1 year
As
Lippincott Team
BRIEF

SOLUTION
Shilla Monogram - a lifestyle hotel brand built on Signature Sophistication: the quiet confidence of The Shilla's heritage reinterpreted through each destination's local character. The Monogram mark distils The Shilla's commitment to genuine, thoughtful service into a single timeless symbol. The name itself wasn't the client's first choice - but Lippincott made the case for why it was the right one for the brand, and the client came to embrace it so fully that it became a point of internal pride. The complete brand system spans visual identity, spatial identity, tone of voice, and customer experience - with The Shilla's signature service DNA adapted to local context rather than replicated wholesale. The first property opened on Non Nuoc Beach in Da Nang, Vietnam: establishing the template for the group's broader Asia-Pacific expansion.




MY ROLE
Completed as Brand Strategist/Designer at Lippincott Seoul
Brand strategy: platform, positioning, and concept development
Naming development and international trademark strategy
Brand target persona and competitive benchmarking
Brand tone & manner and moodboard direction
Brand strategy oversight: ensuring design development remained anchored to the strategic brief throughout the creative process
Customer experience design
Spatial identity
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